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The best global websites from the 2019 Web Globalization Report Card

A little more than 15 years ago, I began benchmarking websites for a new report I had in mind, tentatively titled the Web Globalization Report Card. The number one website in the first Report Card was a startup company by the name of Google. Its search interface supported 50 languages, in large part due to volunteer translation. But most other websites I studied back then supported fewer than 10 languages. 

We’ve come a long way. Among the leading global brands, 30 languages is just “average.” Most of the websites in the top 25 list passed 30 languages quite a while ago, such as the world’s dictionary, Wikipedia. I rely on this resource at least once a week, and many millions of others do as well. The website is austerely designed, mobile friendly, and supports more than 280 languages. And because Wikipedia reflects the investment in time and resources of its community, that language total is all the more impressive and a reminder that, when it comes to taking content and websites global, we’re only just getting started. 

Joining Wikipedia on the list of the top 25 websites are regulars such as Google, Cisco, Deloitte NIVEA, Adobe, and Philips. New to the list this year are Uber, Volvo, and Emirates.

The teams behind the websites featured in the top 25 all deserve a round of virtual applause. Because I know acutely well how difficult it can be to build the case for supporting languages  — and how one must continually battle to support usability for all users, not just those who speak the dominant languages of the executive team.

A few key findings

  • Actions speak louder than words. Despite all the talk of walls and Brexit, companies continue to expand their global reach. The average number of languages supported by the leading global brands is now 32 languages—more than double the number of languages from a decade ago.
  • There’s a good reason Google ran an ad for Google Translate during the Super Bowl.The internet may connect computers but language connects people. Google Translate supports more than 100 languagesand acts as a linguistic “front end” for many websites.
  • Uber is on a language-expansion streak. It added 11 languages over the past two years—and now supports 46 languages.
  • Volvo finished as the highest-scoring automotive website.

Congrats to everyone on the list — and stay tuned for more announcements in the weeks ahead.

The 2019 Web Globalization Report Card


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Verisign launches Hebrew .com domain

Verisign has owned rights to the .com domain for many years, and profited enormously. So it’s no surprise that the company has been eager to see continued profits from language/script-specific equivalents of .com.

So it has recently pushed ahead with the Hebrew .com, which reads קום.

Verisign notes in CircleID:

Notably, a Verisign survey conducted in Israel in September 2017, comprised of 150 decision makers in small and medium-sized businesses with up to 30 employees, found that 69 percent of respondents would register a domain name that’s fully in Hebrew if they could.

But Domain Name Wire is not so bullish about this domain:

That hasn’t panned out so far. Verisign has launched three of these domains. .コム in Japanese and .닷컴 in Korean have fewer than 7,000 registrations each. The Korean .net transliteration, .닷넷, has even fewer registrations.

The key words here are “so far.” We’re still in the early days of non-Latin domains. I remain bullish on them. One of the main obstacles, I believe, have been the success of mobile apps that have usurped domains entirely. But walled gardens such as Facebook may not be losing their appeal in the years ahead, which would put the spotlight back on localized domains.

For more about IDNs, check out the latest edition of our map.

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Now you can register the Korean equivalent of .com: 닷컴

Earlier this year Verisign, the registry that manages the .com and .net domains, began rolling out the localized Japanese equivalent of .com: .コム.

Today, Verisign adds another language to the mix, with the rollout of the Korean versions of both .com (.닷컴 ) and .net (.닷넷).

Screen Shot 2016-05-16 at 10.11.54 AM

This is sunrise period of registration, which is limited to trademark owners. The landrush period begins on August 16th.

Here are details on how these new localized domain names will function:

korean_IDNs

PS: The landrush for the Japanese equivalent of .com begins today!

 

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You can now register the Japanese equivalent of .com: .コム

verisign_japanese_com

And so it begins.

Verisign, the registrar that manages .com domains, has begun its rollout of non-Latin .com equivalents, beginning with Japanese:

Japanese .com domain

Now, if you don’t have a Japanese domain name, slapping .コム to the end of your company’s name probably doesn’t make much sense from a branding perspective (though absolutely from an intellectual property perspective).

But more and more companies DO have Japanese domains names (or should).

And these companies will be registering this domain, if they haven’t already.

The official land rush begins May 16, 2016. So get ready!

Japanese is only just the beginning.