The best global travel websites
I’m pleased to announce a new (and free) report focused on the globalization of travel websites. From American Airlines to Kayak to Wyndham, this report highlights those websites that have …
Travel companies
Delta’s global gateway: When complexity kills
I’m always amazed when I come across global gateways that I find complicated in my native language. Like Delta Airline‘s global gateway. What you see here is not one but …
Emirates: Best global airline web site of 2011
Sometimes a web redesign is a big step forward; sometimes it is a step in reverse. In the case of American Airlines (when viewed from a web globalization perspective) a …
Dear Airbnb: Please take down your mutant flag
Airbnb is one of the hot new travel web service startups. It basically lets you rent out your spare bedroom or look for a spare bedroom when you travel. That’s …
Best global hotel web site of 2011: Accor Hotels
We included nine hotel and resort web sites in the 2011 Web Globalization Report Card. The Web Globalization Report Card is an annual benchmark of how effectively companies internationalize and …
Hotels.com and its global growth spurt
In the 2008 Web Globalization Report Card, Hotels.com ranked close to last place in the web services category. In this year’s Report Card, Hotels.com ranked only behind Google and Wikipedia …
The best global hotel web site: InterContinental Hotels
We included nine hotel and resort brands in the 2010 Web Globalization Report Card. The Web Globalization Report Card is an annual benchmark of how effectively companies internationalize and localize …
Web Globalization Paying Off for Expedia
Expedia just reported quarterly numbers and the contrast between domestic growth and international growth is strartling: 1% US growth vs. 25% international growth for Q4. Granted, international travel is booming …