I’m always amazed when I come across global gateways that I find complicated in my native language.
Like Delta Airline‘s global gateway.
What you see here is not one but two pull-down menus. First you select your country, then language. And don’t you dare try to touch that language menu because it doesn’t work until you select a country.
I’m serious.
And what about that “Worldwide Sites” link below the menus? Don’t you dare click that link because you’ll end up on a page that basically says this:
Translation: You shouldn’t have clicked the Worldwide Sites link; Now go back and start over.
I’m not making this up. I have no idea why there is a Worldwide Sites link.
I’m not trying to pick on only Delta here. For some reason, a number of airline web sites are suddenly in love with these two-part pull-down menus. I wrote about this earlier.
For more of my rants on global gateways, check out The Art of the Global Gateway.
And to see how Delta rated against other airline web sites, check out the Web Globalization Report Card.
