The slowly evolving airline website

I enjoyed this vision of the future of an airline website (by Fantasy Interactive), particularly this map of fares and destinations: Why haven’t other airlines embraced this vision yet? Probably because most haven’t even figured out how to make their …

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From Russian to Arabic to Chinese, new TLDs have arrived

This screen is from a website advertising two new top level domains in Cyrillic. Here are the two domains and what they represent: .САЙТ (Website) .ОНЛАЙН (Online) Two other domains that were recently approved by ICANN were in Arabic and …

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Tips and Best Practices for Targeting an APAC Audience (Part II)

Here’s my latest post for client Pitney Bowes: Any company with global aspirations cannot afford to ignore the Asia-Pacific (APAC) region. It’s a region that includes more than two billion people across more than 20 countries, ranging from Australia to …

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How the NSA is threatening the future of Google, Facebook, Amazon and others

When I read government arguments in defense of the NSA, an oft-repeated line was: We’re not targeting Americans. We’re targeting foreigners. Foreigners. I really dislike that word. And I’m sure companies like Apple, Google and Facebook do as well. Why? …

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Tips and Best Practices for Targeting an APAC Audience (Part I)

Here’s my latest post for client Pitney Bowes: Any company with global aspirations cannot afford to ignore the Asia-Pacific (APAC) region. It’s a region that includes more than two billion people across more than 20 countries, ranging from Australia to …

Read moreTips and Best Practices for Targeting an APAC Audience (Part I)