I enjoyed this vision of the future of an airline website (by Fantasy Interactive), particularly this map of fares and destinations: Why haven’t other airlines embraced this vision yet? Probably because most haven’t even figured out how to make their …
Sometimes a web redesign is a big step forward; sometimes it is a step in reverse. In the case of American Airlines (when viewed from a web globalization perspective) a recent web redesign resulted in a significant step backwards. American …
As I prepare to hop on a plane to Europe, I’d like to focus briefly on the airline industry. I should preface this post by saying that I find “meta” travel sites like Kayak and Sidestep much easier to use …
Read moreThe best global airline web site: American Airlines