My latest post for client Pitney Bowes on selecting a translation agency.
Can I speak with your references?
Always, always check references. Ideally, you should speak with three to five references and at least one reference from within your industry. A reference can play an important role in not only helping you make a vendor selection, but also helping you avoid mistakes along the way. Often, references are more than happy to share lessons learned and best practices. If you’re new to translation, these references can be invaluable.
Your translation vendor is your partner in speaking to the world — as important as any employee. So take the extra time to check references!